Cynthia Poh Designs

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OUR SERVICES

class Info

ordering info

payment


shipping


Lost Mail

Returns & Exchanges


privacy policy

OUR SERVICES

Beady Girl Jewellery - Beady Girl specialises in contemporary bead-woven jewellery that uses centuries old beading techniques.  Every piece is thoughtfully designed and meticulously handcrafted by Cynthia. Our one-of-a-kind jewellery can be custom ordered or purchased at boutiques (read ordering info).

Beady Girl Project Kits - For beaders who would like to create their own jewellery, we have full project kits available. The kits range from beginner to intermediate levels, and focus on the honing and mastering of various beading techniques. (read ordering info)

Beady Girl Classes -
Our array of classes is specifically designed to suit different individual skill levels. The intimately sized classes are informative, fun and interactive, and you will find the beading sessions a therapeutic and rewarding experience!

Beady Girl also conducts private jewellery making classes suited for:
• Individuals who are unable to fit into our regular class schedules
• Small groups of friends/relatives who prefer personalized beading lessons together
• Specialized jewelry making courses that are not available to the public yet

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BEADY GIRL CLASS INFORMATION

Group Class - New classes are to be scheduled at Beads Cage in Singapore in July.

Private Class - Please email us at info@beadygirl.com to enquire.

Class Policy -
Pre-registration is required and reservation will not be held without a full payment. Priority will be given to paying students even if you have registered your name with us.

Cancellation/Withdrawal of Class - If you are unable to attend the class, you can reschedule, pick a new class or send someone in your place. If the class is cancelled for any reason, you will be given advance notice to reschedule for the next available class.

Materials - Our course fee includes manual, materials and loan of tools, unless otherwise stated. Students are welcome to bring their own supplies where applicable. We reserve the right to substitute comparable materials to those shown in class/flyer photos based on availability of materials.

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ORDERING INFORMATION

Beady Girl's jewellery and project kits are sold at the following boutiques.

Sometimes. A Pop-up Shop. (jewellery only)
Floreat Forum Shopping Centre,
Floreat, WA 6014
AUSTRALIA

Beads Cage (jewellery & project kits)
176 Orchard Road
#02-24A The Centrepoint
Singapore 238843
SINGAPORE

Online
Etsy Beadyshop

Custom Order
Email us at info@beadygirl.com

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PAYMENT

Our merchandises are priced in Australian Dollars. All payments have to be received before the goods are mailed out.

Australia & Singapore customers
• Electronic Funds Transfer – via ATM or internet banking
• Paypal
• Credit cards – processed through Paypal’s secure system. You do not need a Paypal account to make payment.

International customers
• Paypal
• Credit cards – processed through Paypal’s secure system.

Note: For international customers who prefer to pay in USD, please state it in the remarks section and await for our revised invoice.

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SHIPPING

Items are shipped from Australia. Please refer to our shipping policy in our Etsy shop when purchasing items from there. Custom orders' shipping rates and schedue will be advised as accordingly.

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LOST MAIL

If a parcel is lost in transit, we will assist in the investigation.

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RETURNS & EXCHANGES

We want you to be satisfied with your purchase. However, if for any reason, you would like to return/exchange your merchandise, you may do so within 7 days from date of purchase. Please follow the instructions below when returning/exchanging your merchandise.

• Contact us if you wish to make a return or exchange or your merchandise.
• Merchandise has to be in original condition and packaging.
• Include a copy of the packing slip/invoice that comes with the order.
• Please send the items to the designated address as advised by us.
• We are not responsible for any return shipping costs incurred on returned/exchanged merchandise, lost and damaged packages. Therefore, we highly recommend you to register your package so that there is a tracking record.

Once we receive the items and they meet the conditions above, we will issue you a refund or exchange.

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PRIVACY POLICY

We respect the privacy of our customers. We will never sell or share your contact information with anyone. Any information that we collect from you is used strictly for our processing purpose.

Paypal, a global leader in online payment solutions, powers our online payment system. Paypal protects your financial information with industry-leading security and fraud prevention systems. Please be assured that your personal and payment information are kept confidential and secure.

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WE RESERVE THE RIGHT TO CHANGE ANY POLICIES WITHOUT PRIOR NOTICE.

 

 

 

Copyright © Cynthia Poh 2011. All rights reserved.